Do your vehicles have passenger air conditioning?
We attach great importance to the comfort of our customers. All of our vehicles have passenger air conditioning.
Do you offer a welcome package?
Yes, we prepare welcome packages upon your request
Can I make the payment for the vehicle?
Yes, one of the most prominent features of our company is the option to pay for the vehicle. You can make your payments in the vehicle.
Do you greet us when I land at the airport?
Yes, our greeter with your name will meet you at the airport check-ins and assist you to the vehicle.
Can we always reach you?
You can reach us 24/7 whatsapp, e-mail or your phone number. We are working to provide the best and uninterrupted service.
How do you set the prices?
The system automatically determines our prices according to the kilometers between points. Our company aims to act objectively.
What are the Cancellation Conditions?
You can cancel your reservation up to 12 hours before. Returns are made within 7 – 30 business days.
What am I going to do if my flight delays?
You do not need to do anything. Because we will be tracking your flight with your flight number. We will have information about your delay and we will proceed with that information.
What should I do If I can not find my driver at airport?
Once you land, please switch on your mobile phone, connect your mobile phone to wi-fi which is provided at the airport for free. You may contact our call center and get information.
What am I supposed to do If I miss my flight ?
Make sure to inform us from our call number or Whatsapp.
How to decide pick up time from my hotel/location?
We advise you to put the pick up time (average) 4 hours earlier than your departure time for international flights, for domestic flights we advise (average) 3 hours.
Why is flight number important?
We track your flight and get your vehicle ready according to landing time.